Frequently Asked Questions (FAQs)
1. How long does shipping take?
Orders are processed within 1–3 business days, and delivery typically takes 7–12 business days across Canada.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders within Canada.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use it to track your order anytime.
4. Can I cancel my order?
Yes, you can cancel your order within 12 hours of placing it. After that, the order may already be processed.
5. What is your return policy?
We offer a 14-day return policy. Items must be unused and in original packaging. Please check our Refund Policy for full details.
6. What if I receive a damaged or wrong item?
If your item arrives damaged or incorrect, please contact us within 48 hours with clear photos. We will offer a replacement or full refund.
7. How can I contact customer support?
You can contact us anytime at:
📧 amerkhan231123@gmail.com
We aim to respond within 24 hours.
8. Is my payment information secure?
Yes, all payments are processed through secure and trusted payment gateways to ensure your data is protected.
9. Do you ship internationally?
Currently, we primarily serve customers within Canada.
10. What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods available at checkout.
If you have any other questions, feel free to contact us. We’re always happy to help!
ZuniAru LLC