Terms of Service

Welcome to ZUNIARU. These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Store

ZUNIARU is an online retail store that offers products to customers through an ecommerce and dropshipping fulfilment model.

We may work with third-party suppliers and fulfilment partners to process and deliver orders.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Interfere with the security or operation of the website
• Copy, reproduce, or distribute website content without permission
• Use our website in a way that could damage our business or other users

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colours, packaging, measurements, or appearance may vary slightly from images displayed on the website due to manufacturing, photography, screen settings, or supplier changes.

We reserve the right to correct errors or update product information when necessary.

4. Prices

All product prices are displayed on our website at the time of purchase.

Prices may change at any time without prior notice. Any price change will not affect an order that has already been successfully accepted, except where required by law.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation email. An order is not necessarily accepted until it has been processed and confirmed by us.

We reserve the right to refuse or cancel an order where permitted by law, including in circumstances involving pricing errors, suspected fraud, product availability issues, or other legitimate reasons.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

Payments are processed through available third-party payment providers.

You agree to provide accurate and complete payment information when placing an order.

We do not intentionally store complete payment card information on our own systems.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on the product, supplier, fulfilment location, carrier, and destination.

For further information, please review our Shipping Policy.

Nothing in these Terms limits your statutory rights regarding delivery under applicable UK consumer law.

8. Returns and Refunds

Returns, cancellations, replacements, and refunds are handled according to our Return & Refund Policy and applicable UK consumer protection laws.

Your statutory consumer rights are not affected by our policies.

9. Intellectual Property

All content on the ZUNIARU website, including text, graphics, logos, images, designs, and other materials, may be owned by or licensed to ZUNIARU and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or use our content for commercial purposes without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, ecommerce platforms, and fulfilment partners.

Your use of certain third-party services may also be subject to their own terms and policies.

We are not responsible for the independent practices, policies, or services of third parties.

11. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

12. Limitation of Liability

To the fullest extent permitted by applicable law, ZUNIARU will not be responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable UK law, including liability for certain consumer rights.

13. Governing Law

These Terms of Service are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you based on your place of residence.

If you are a UK consumer, nothing in these Terms is intended to remove or restrict any statutory rights you may have under applicable UK law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted means that you acknowledge the updated Terms, subject to applicable law.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: zuniarusupport@gmail.com